Frequently Asked Questions

  • Our hair beads are made from high-quality silicone, designed to be soft, flexible, and lightweight, ensuring a comfortable fit without damaging your hair.
  • Each set includes 120 beads in various colors, allowing you to create different designs and styles.

To apply the beads, first, place the desired beads onto the hair beader tool. Next, insert the section of hair you want to bead into the loop of the beader tool. Then, gently slide the beads up the beader tool and onto the hair. Finally, slide the hair out of the beader tool, leaving the beads securely in place on your braids.

  • Yes, our silicone beads are washable. To wash the beads, remove all hair from the beads, place them in the wash bag, and then submerge and agitate them in water with dish detergent. This process will help keep the beads clean and ready for future use.
  • Yes, Cozy Beads are designed to be gentle and effective on all hair types, providing a comfortable and stylish accessory for any braid.
  • Standard shipping typically takes 5-7 business days. Expedited shipping options are also available at checkout.
  • We currently do not offer international shipping at this time. We are focused on serving our domestic customers with the best possible service.
  • Shipping costs are calculated at checkout based on your location and the shipping method you choose.

We offer a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, you can return it for a refund or exchange.

  • To start a return or exchange, please contact our customer service team at ari.hutchinson100@gmail.com with your order number and details about the product you would like to return.
  • Refunds are typically processed within 5-7 business days after we receive your returned item.
  • Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has shipped.
  • We accept all major credit cards, PayPal, and other secure payment methods. All transactions are processed securely.
  • Once your order has shipped, you will receive an email with a tracking number and a link to track your package.
  • You can reach our customer service team by emailing ari.hutchinson100@gmail.com. We’re here to help with any questions or concerns.
  • We currently do not offer customization options, but stay tuned for future updates and product offerings!